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Policies: Shipping and Returns

These policies apply to online sales only.  In-store policies may differ.

Shipping:

Scarpe Diem Shoes will ship within 48 hours of receiving and confirming your order.  All orders will be shipped by Canada Post regular parcel post.  Please allow 5 to 10 business days to arrive.

Shipping Cost Per Pair:

Canada $20, USA $30, Europe $60

 

Returns/ Exchanges:

All shipping costs for returning an item are the responsibility of the customer.

All returns must be in unworn, resellable condition with original packaging and tags attached.  Item must be received by Scarpe Diem Shoes no later than 14 days from date of delivery to the customer.   

Regular priced items may be returned for refund or exchange.  Refunds will be made in the same manner in which the item was purchased.  Exchanges will be processed as two transactions; the return of the original item and purchase of the different item.  

SALE PRICED ITEMS ARE FINAL SALE.

To request to return an item, please email us at scarpediemshoes@gmail.com to request a Return Authorization Number.  We will not accept return shipments without a Return Authorization Number..

Ship to:   Scarpe Diem Shoes, 02 10240 124 Street, Edmonton Alberta, Canada T5N 3W6